Returns & Exchanges
At Mandala Scrubs, we want you to feel confident in your gear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn medical apparel. Our streamlined process ensures that finding your perfect fit is as stress-free as your shift should be.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.
Drop Off Package
Hand over your package to the designated mail carrier or drop it off at any authorized shipping location within 7 days of generating the label.
Receive Refund or Exchange
After our warehouse team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing